I couldn’t accept the delivery. Can I reschedule?
If you were unable to accept the delivery, you can choose a new delivery date by contacting our managers.
How long does it take to get a refund for a returned product?
Refunds are processed within 10 days. The actual time may vary depending on the return of funds to your card, in accordance with your bank’s policies.
What is the return period for products of proper quality?
Our store allows you to return a product of proper quality within 14 calendar days, not counting the day of purchase. The product must retain its original appearance and consumer properties.
The product price has dropped. What should I do?
Product prices on the site may change both up and down, depending on ongoing promotions. At the time of checkout, the price is fixed.
How do I get a receipt?
We provide electronic receipts. After payment, you will receive an electronic receipt via email, which has the same legal validity as a paper receipt.
